If Your Team Feels Defensive, Check The ‘Why’ You Led With
BY: Team Performance Institute | Date:
When a team gets defensive, most leaders assume the problem is attitude: They’re resistant. They can’t take feedback. They’re being difficult. But defensiveness is often a signal, not a personality flaw. And one of the fastest ways to reduce it is to look at something surprisingly simple: Check the “why” you led with. The “Why” Sets the Emotional Temperature Before people hear your … Continued